Applied Promotions Review Guide

Overview

Tab Path: Managements > Promotions > Applied Promotions

Promotion setup explains what should happen. Applied Promotions shows what actually happened on live activity.

This makes the applied-promotion screens useful for support, internal review, and customer query follow-up.

Screen	Tab Path	Use It For
Applied Promotion List	Managements > Promotions > Applied Promotion List	Review the promotional events that were triggered.
Applied Promotion Form	Managements > Promotions > Applied Promotion	Open the high-level applied promotion record.
Applied Promotion Detail List	Managements > Promotions > Applied Promotion Detail List	Inspect the line-level or detailed promotional effect.

When a promotion rule is used in a transaction, QBM can store an applied-promotion record for later review.
The list and detail screens are useful when a user needs to confirm which rule was used and whether the expected reward was granted.
This is a review area, not the place where the original promotion rule is designed.

Open the applied-promotion list and filter to the date, customer, or transaction you need.
Open the matching record and confirm which promotion appears to have been triggered.
Use the detail list to review the item-level or discount-level outcome if needed.
If the result looks wrong, compare it with the original promotion setup guide and the transaction itself.

Use applied-promotion review before changing active promotion rules.
Check both the source transaction and the applied-promotion record when investigating complaints.
Keep promotion names and rule names clear so the review screens are easier to read.