Customer Discount and Printing Controls Guide

How to use customer-side discount and printing helper screens in QBM when a transaction needs approved discount or item-number output control.

Sales & Customers Sales Controls End-User Guide

Overview

Some sales workflows include helper screens for discounts, discount accounts, or printed item-number behavior. These controls support cleaner pricing and output handling.

Where To Find It

Path: Customers > Sales document helper actions

Access depends on the module, company setup, and security permissions assigned to the user.

How It Works

Users open the helper action from a sales document, review the current setting, apply the allowed change, and return to the transaction before saving or printing.

Main Areas

Area What It Means When To Use It
Selection Identifies the record, option, or item being maintained. Use it before entering or changing details.
Details Stores the values that control how the feature works. Use it when creating, updating, or reviewing setup information.
Save and review Applies the change so QBM can use it in transactions or lookup screens. Use it after confirming the values are correct.

Recommended Workflow

  1. Open the customer document that requires a discount or printing adjustment.
  2. Open the relevant helper action from the document toolbar or menu.
  3. Review the current values and confirm the business reason for the change.
  4. Apply the change and return to the document.
  5. Review totals or print preview before final output.

Best Practice

  • Use discount controls only according to company policy.
  • Preview or review printed output after changing item-number behavior.
  • Keep discount reasons and references clear.