Overview
Customer prepayment transactions record amounts received before they are fully used against invoices or other customer activity. The review screen helps users track those balances and follow how they are later applied.
Helpful note: Use this guide to review the history of customer advance amounts. Use the prepayment and credits guide for the broader workflow.
Where To Find It
Path: Customers > Customer Prepayment Transactions
How to review customer prepayment transactions in QBM so advance amounts, unapplied balances, and later use of those amounts remain clear.
How It Works
QBM stores customer prepayment transactions and shows them in a dedicated list where users can review amounts received, remaining balances, references, and later usage.
Main Areas
| Area | What It Means | When To Use It |
|---|---|---|
| Prepayment list | Shows the customer advance or prepayment transactions that were recorded. | Use it when reviewing customer advances and their status. |
| Balance tracking | Helps users see whether a prepayment is still available or already used. | Use it when deciding whether an advance can be applied. |
| Reference review | Supports tracing the origin and later use of the prepayment. | Use it in customer follow-up and reconciliation. |
Recommended Workflow
- Open the Customer Prepayment Transactions screen.
- Search for the customer, date, or reference you need.
- Review the prepayment amounts and any remaining available balance.
- Trace how the advance was used if it has already been applied.
- Use the result in customer-balance discussion or further credit handling.
Best Practice
- Review prepayment balances before creating new credit activity unnecessarily.
- Use consistent references so advances can be traced later.
- Check whether a prepayment is already fully used before reallocating it.