Email Sending and Document Delivery Guide

QBM lets users prepare an email with recipients, subject, template, body text, and attachments before sending it internally or through the default email client.

Printing & Output Communication End-User Guide

Overview

Tab Path: Utilities > Send Email / Document Toolbar > Email

The QBM email form is used by several document-delivery workflows. It allows users to prepare the message fully before sending.

This guide is based on the actual Email screen, including the Email tab, the Attachments tab, and the option to use the default email client.

Main Screens

Screen Tab Path Use It For
Send Email Utilities > Send Email or Document > Email Prepare and send the email message itself.
Attachments Tab Send Email > Attachments Add or remove supporting files before sending.

Important Fields And Controls

Field Or Control What It Means
To The main recipient list. Group addresses can also be used where available.
Cc Additional copied recipients.
From The sender identity used for the message.
Subject The subject line shown to the recipient.
Template A reusable message structure or text starting point.
Note / Body The message text itself.
Right to Left Alignment Useful when the email content needs right-to-left formatting.
Attachments Files added to the message from the Attachments tab.
Send using default email client Hands off the email to the user's desktop mail application instead of relying only on QBM's internal sending method.

How It Works

  • The email form is a review screen. Users review recipients, message content, and attachments before sending.
  • The checkbox for the default email client changes the delivery route and is useful when the business prefers Outlook or another desktop mail program.
  • Templates and grouped addresses can speed up repetitive sending tasks when they are maintained carefully.

Best Practice

  • Always review the attachment list before sending.
  • Use clear subjects so recipients can identify the document quickly.
  • Test the default-client route and the direct route separately when support is troubleshooting email behavior.
  • Keep reusable templates simple and professional.