Overview
POS credit payment is used when a customer has available credit that should be applied to the sale instead of collecting the full amount immediately by cash, card, or another payment method.
Helpful note: Make sure the customer is selected correctly before using a credit-payment option.
Where To Find It
Path: POS > Payment screen > Receive Credit Payment
How to use POS credit payment handling in QBM when the receipt is settled against customer credit instead of immediate cash or card payment.
How It Works
The cashier opens the credit-payment option from the payment process, reviews the available amount, applies the credit as needed, then completes the transaction using the credit balance alone or together with other tender methods.
Main Areas
| Area | What It Means | When To Use It |
|---|---|---|
| Customer credit review | Shows or checks the credit available for the customer. | Use it before applying credit to the sale. |
| Credit application | Records how much customer credit will be used. | Use it when the sale should reduce the customer credit balance. |
| Balance completion | Handles any remaining amount not covered by credit. | Use it when part of the total still needs another payment method. |
Recommended Workflow
- Select the correct customer on the POS sale.
- Open the payment process and choose the option to use customer credit.
- Review the amount of available credit and apply the appropriate amount.
- If any balance remains, complete it with another payment method.
- Save the receipt and confirm the payment breakdown is correct.
Best Practice
- Verify the correct customer before applying any credit.
- Check whether the credit fully covers the sale or only part of it.
- Use clear references so support can trace how credit was used.