Overview
POS item-edit tools allow the cashier or authorized user to adjust prices, discounts, quantities, and line details when the standard item entry is not enough.
Where To Find It
Path: POS > Cash Sale > Item actions
Use these item actions while a sale is still being built and before payment is completed.
How It Works
QBM lets users open item-level edit tools during the sale. Depending on permissions and setup, users can distribute discount across the receipt, edit the selected item, or override a unit price when the sale requires it.
Main Areas
| Area | What It Means | When To Use It |
|---|---|---|
| Edit item | Opens the selected line for review and correction. | Use it when quantity, description, or line-level details need to be corrected before payment. |
| Discount distribution | Spreads a discount across the sale or selected lines based on the chosen POS method. | Use it when the discount must be applied fairly and reflected properly across the receipt. |
| Unit price change | Allows an authorized selling price change for the selected item. | Use it only when your policy allows a manual price override. |
Recommended Workflow
- Add the items to the sale as normal.
- Select the line that needs review or adjustment.
- Open the relevant action such as Edit Item, Discount, or Unit Price Change.
- Apply the change and review the new totals immediately.
- Continue to payment only after the receipt total is confirmed.
Best Practice
- Limit manual price changes to authorized users where possible.
- Review the receipt total after any discount or override is applied.
- Use clear reasons and internal approval where the business expects price exceptions to be tracked.