Overview
Types of service help the business separate how orders are handled, prepared, delivered, or reported.
Where To Find It
Path: POS > Cash Sale > Type of Service
Use the type-of-service selection when your POS process requires the sale to be tagged to a service mode or operational type.
How It Works
QBM can present a type-of-service choice during the POS flow so the sale follows the correct operating path and reporting logic.
Main Areas
| Area | What It Means | When To Use It |
|---|---|---|
| Service type selection | Classifies the order into a defined service mode. | Use it when the business treats different order styles differently. |
| Operational effect | Supports the downstream handling of the sale, such as preparation or reporting. | Use it whenever the service classification matters operationally. |
| Cashier flow | Lets the user continue the sale after the correct type has been chosen. | Use it as part of the normal order-entry sequence. |
Recommended Workflow
- Start the POS sale or order.
- Choose the service type that matches the customer request or operational mode.
- Continue the sale and make sure the selected type still fits if the order changes.
- Complete payment and receipt steps as normal.
Best Practice
- Keep service types simple enough for staff to choose confidently.
- Train staff on when a type-of-service change is allowed after the order has started.
- Use consistent naming that matches your kitchen, counter, or delivery language.