Overview
Bounced and voided check lists are exception-control tools. They help users see checks that did not complete normally and support follow-up with customers, vendors, and bank records.
Where To Find It
Path: Banking > Bounced Checks / Voided Checks
Access depends on the module, company setup, and security permissions assigned to the user.
How It Works
QBM keeps bounced and voided checks in dedicated lists. Users review the exception, open the related record, and confirm whether additional accounting or communication follow-up is needed.
Main Areas
| Area | What It Means | When To Use It |
|---|---|---|
| Filters and search | Limits the list to the records the user needs to review. | Use it before opening records from a busy list. |
| Result list | Shows matching records with key dates, references, names, and amounts. | Use it to identify the correct record and compare activity. |
| Open and follow up | Opens the selected record or leads to the next action. | Use it when the list result needs more detail or action. |
Recommended Workflow
- Open the bounced or voided checks list.
- Filter to the period or party being reviewed.
- Check the original check number, party, amount, and status.
- Open the record to understand the reason or related transaction.
- Take follow-up action according to company policy.
Best Practice
- Review exceptions promptly instead of leaving them unresolved.
- Keep reasons clear when voiding or bouncing checks.
- Confirm the accounting effect before communicating the result.