Overview
The Discontinued Item List shows products that have been marked as discontinued. These items are usually no longer used for new sales or purchases, but their old transactions, costing, and history remain important.
Why it matters: Discontinuing an item is usually safer than deleting it, because deletion may not be allowed once the item has been used in invoices, purchases, stock adjustments, or reports.
Where To Find It
Typical path: Inventory > Discontinued Items.
Access depends on the Inventory module and the user's security group. If the menu is not visible, ask the administrator to check permissions.
Columns
| Column | What It Means | How To Use It |
|---|---|---|
| Name | The product or item name. | Use it to identify the discontinued item. |
| Description | The item description. | Use it to confirm the item when names are similar. |
| Type | Inventory, non-stock, or other item type. | Use it to understand how the item was used in QBM. |
| UPC/SKU | Barcode or SKU reference. | Useful when reviewing scanned items or retail products. |
| Code | Lookup or item code. | Use it to match imported lists, old labels, or internal references. |
| Category | The product category. | Use it to group discontinued items by product family. |
| Price | Selling price. | Useful for historical review or clearance decisions. |
| Cost / Average Cost | Cost information where visible and permitted. | Use for costing review, subject to security permissions. |
Actions
| Action | Purpose | When To Use It |
|---|---|---|
| Open | Opens the item record. | Use it to review or update the item details. |
| Stock Info | Shows stock information for the selected item. | Use it when stock remains for a discontinued item or when support needs movement context. |
| Grid filtering and grouping | Filters, groups, or searches the list. | Use it when many discontinued items exist. |
| Export / Print | Produces output from the list where available. | Use it for management review, cleanup, or implementation follow-up. |
Recommended Workflow
- Open the Discontinued Item List.
- Filter by name, code, category, or item type.
- Open the item if you need to verify the setup.
- Use Stock Info when stock balance or movement must be checked.
- Decide whether the item should remain discontinued or be reactivated by an authorized user.
Best Practice
- Do not delete old items that have transaction history.
- Check remaining stock before treating a discontinued item as closed.
- Use categories and codes to keep discontinued item review manageable.
- Only reactivate an item after confirming pricing, tax, account, and stock setup.