Overview
Shipment addresses let the business keep delivery destinations separate from the main customer or partner record.
Where To Find It
Path: Customers or Partners > Shipment Addresses
Use the shipment-address screen when a partner needs one or more delivery destinations beyond the main address.
How It Works
QBM stores shipment addresses as additional address records so users can choose the correct delivery destination on operational documents.
Main Areas
| Area | What It Means | When To Use It |
|---|---|---|
| Address record | Stores the shipment destination details separately from the main account profile. | Use it when the business ships to more than one location. |
| Partner linkage | Connects the address to the right customer or partner. | Use it so delivery documents pull the correct address options. |
| Operational selection | Lets users choose the right destination on the document when it matters. | Use it for cleaner deliveries and fewer address mistakes. |
Recommended Workflow
- Open the partner or customer context where the new shipment address is needed.
- Add the shipment address with the correct destination details.
- Save the address and verify it appears as an available delivery option on the relevant document.
- Use the address consistently so delivery history stays clear.
Best Practice
- Name or structure shipment addresses so staff can tell them apart easily.
- Review inactive or outdated delivery destinations periodically.
- Avoid using the main address for all deliveries when the customer uses multiple sites.